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Symantec managed clients not updating

Updated: September 14, 2015Applies To: System Center 2012 R2 Endpoint Protection, System Center 2012 Configuration Manager, System Center 2012 Configuration Manager SP2, System Center 2012 R2 Configuration Manager, System Center 2012 Endpoint Protection SP1, System Center 2012 Endpoint Protection, System Center 2012 R2 Configuration Manager SP1With Endpoint Protection in Microsoft System Center 2012 Configuration Manager, you can use any of several available methods to keep antimalware definitions up to date on client computers in your hierarchy.

The information in this topic can help you to select and configure these methods.

You can configure Configuration Manager software updates to deliver definition updates to client computers.

This is done by configuring automatic deployment rules.

Before you begin to create automatic deployment rules, make sure that you have configured Configuration Manager software updates.

For more information, see Software Updates in Configuration Manager.

This procedure is only for the items that must be specifically configured for Endpoint Protection.

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For more information about the Create Automatic Deployment Rule Wizard, see Operations and Maintenance for Software Updates in Configuration Manager.If you use WSUS to keep your antimalware definitions up to date, you can configure it to auto-approve definition updates.Although using Configuration Manager software updates is the recommended method to keep definitions up to date, you can also configure WSUS as a method to allow users to manually initiate definition updated.Use the following procedures to configure WSUS as a definition update source.Endpoint Protection definition updates must be approved and downloaded to the WSUS server before they are offered to clients that request the list of available updates.Clients connect to the WSUS server to check for applicable updates and then request the latest approved definition updates.In addition to manual approval, you can also set an automatic approval rule for definition updates and Endpoint Protection updates.This will configure WSUS to automatically approve Endpoint Protection definition updates downloaded by WSUS.To maximize performance on your WSUS server and client computers, decline old definition updates.To accomplish this task, you can configure automatic approval for revisions and automatic declining of expired updates.For more information, see Microsoft Knowledge Base article 938947.

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