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Malwarebytes program error updating 2 0 createfile

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Logs are pasted Thanks for the reply re: my MBAM_ERROR_UPDATING (12007, 0, Win Http Send Request) error when I try to update Malwarebytes.

Logs are pasted and attached - hope I did this correctly. DDS (Ver_10-11-10.01) - NTFSx86 Run by Chris Cutler at .01 on Sun 11/14/2010 Internet Explorer: 8.0.6001.18702 Browser Java Version: 1.6.0_21 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.10.609 [GMT -] AV: avast!

Antivirus *On-access scanning disabled* (Updated) ============== Running Processes =============== C:\WINDOWS\system32\svchost -k Dcom Launch C:\WINDOWS\System32\-k netsvcs C:\Program Files\Intel\Wireless\Bin\Evt C:\Program Files\Intel\Wireless\Bin\S24Ev C:\Program Files\Alwil Software\Avast5\Avast C:\WINDOWS\system32\C:\Program Files\Common Files\Apple\Mobile Device Support\bin\Apple Mobile Device C:\Program Files\Bonjour\m C:\Program Files\TOSHIBA\Config Free\C:\WINDOWS\system32\C:\Program Files\Java\jre6\bin\C:\Program Files\Intel\Wireless\Bin\Reg C:\WINDOWS\system32\-k imgsvc C:\Program Files\TOSHIBA\TOSHIBA Applet\C:\WINDOWS\system32\C:\WINDOWS\Explorer.

EXE C:\WINDOWS\system32\C:\Program Files\i Tunes\i Tunes C:\PROGRA~1\ALWILS~1\Avast5\avast C:\Program Files\Common Files\Java\Java Update\C:\WINDOWS\system32\C:\Program Files\i Pod\bin\i Pod C:\Program Files\Mozilla Firefox\C:\Documents and Settings\Chris Cutler\My Documents\Downloads\============== Pseudo HJT Report =============== u Search Bar = hxxp:// u Start Page = hxxp://ca/ u Internet Settings, Proxy Override = localhost;*.local u Search URL,(Default) = hxxp://

q=%s BHO: Adobe PDF Reader Link Helper: - c:\program files\adobe\acrobat 7.0\activex\Acro BHO: Windows Live Sign-in Helper: - c:\program files\common files\microsoft shared\windows live\Windows Live BHO: Adobe PDF Conversion Toolbar Helper: - c:\program files\adobe\acrobat 7.0\acrobat\Acro IEFav BHO: Java(tm) Plug-In 2 SSV Helper: - c:\program files\java\jre6\bin\jp2BHO: JQSIEStart Detector Impl Class: - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_TB: Adobe PDF: - c:\program files\adobe\acrobat 7.0\acrobat\Acro IEFav TB: - No File u Run: [ctfmon.exe] c:\windows\system32\u Run: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background m Run: [] m Run: [Quick Time Task] "c:\program files\quicktime\QTTask.exe" -atboottime m Run: [i Tunes Helper] "c:\program files\itunes\i Tunes Helper.exe" m Run: [avast5] c:\progra~1\alwils~1\avast5\avast /nogui m Run: [Sun Java Update Sched] "c:\program files\common files\java\java update\jusched.exe" IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: - %windir%\Network Diagnostic\IE: - c:\program files\messenger\DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/DPF: - hxxp://com/update/1.6.0/jinstall-1_6_0_21-windows-i586DPF: - hxxp://com/update/1.6.0/jinstall-1_6_0_21-windows-i586DPF: - hxxp://com/update/1.6.0/jinstall-1_6_0_21-windows-i586DPF: - hxxp:// - hxxp://

Notify: igfxcui - SSODL: WPDSh Service Obj - - c:\windows\system32\WPDSh Service ================= FIREFOX =================== FF - Profile Path - c:\docume~1\chrisc~1\applic~1\mozilla\firefox\profiles\s1sv8ax6.default\ FF - prefs.js: browser.startup.homepage - hxxp:// FF - prefs.js: network.- FF - prefs.js: network.proxy.http_port - 9090 FF - prefs.js: network.- 4 FF - plugin: c:\program files\google\picasa3\np Picasa2FF - plugin: c:\program files\google\picasa3\np Picasa3FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeploy Java1FF - plugin: c:\program files\mozilla firefox\plugins\npdeploy Java1FF - plugin: c:\program files\mozilla firefox\plugins\FF - Hidden Extension: Microsoft .NET Framework Assistant: - c:\windows\\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - Hidden Extension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\ ---- FIREFOX POLICIES ---- c:\program files\mozilla firefox\greprefs\- pref("network.IDN.whitelist.xn--mgbaam7a8h", true); c:\program files\mozilla firefox\greprefs\- pref("network. IDN.whitelist.xn--fiqz9s", true); // Traditional c:\program files\mozilla firefox\greprefs\- pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified c:\program files\mozilla firefox\greprefs\- pref("network.IDN.whitelist.xn--j6w193g", true); c:\program files\mozilla firefox\greprefs\- pref("network. IDN.whitelist.xn--mgberp4a5d4ar", true); c:\program files\mozilla firefox\greprefs\- pref("network. IDN.whitelist.xn--mgberp4a5d4a87g", true); c:\program files\mozilla firefox\greprefs\- pref("network. IDN.whitelist.xn--mgbqly7c0a67fbc", true); c:\program files\mozilla firefox\greprefs\- pref("network. IDN.whitelist.xn--mgbqly7cvafr", true); c:\program files\mozilla firefox\greprefs\- pref("network. IDN.whitelist.xn--kpry57d", true); // Traditional c:\program files\mozilla firefox\greprefs\- pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified ============= SERVICES / DRIVERS =============== R1 asw SP;asw SP;c:\windows\system32\drivers\asw [2010-5-6 165584] R2 asw Fs Blk;asw Fs Blk;c:\windows\system32\drivers\asw Fs [2010-5-6 17744] R2 avast! Antivirus;c:\program files\alwil software\avast5\Avast [2010-5-6 40384] S3 avast! Mail Scanner;c:\program files\alwil software\avast5\Avast [2010-5-6 40384] S3 avast! Web Scanner;c:\program files\alwil software\avast5\Avast [2010-5-6 40384] S3 Fly Usb; FLY Fusion;c:\windows\system32\drivers\Fly [2009-12-24 18560] S3 pbfilter;pbfilter;\??\c:\program files\peerblock\-- c:\program files\peerblock\[? ] =============== Created Last 30 ================ 2010-11-14 38224 ----a-w- c:\windows\system32\drivers10-11-14 20952 ----a-w- c:\windows\system32\drivers10-11-14 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2010-11-14 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAnti 2010-11-14 -------- d-----w- C:\spoolerlogs 2010-11-14 -------- d-----w- c:\docume~1\chrisc~1\applic~1\Malwarebytes 2010-11-14 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes 2010-11-14 38848 ----a-w- c:\windows\avast ==================== Find3M ==================== 2010-09-18 974848 ----a-w- c:\windows\system32\mfc422010-09-18 974848 ----a-w- c:\windows\system32\mfc422010-09-18 954368 ----a-w- c:\windows\system32\mfc402010-09-18 953856 ----a-w- c:\windows\system32\mfc402010-09-10 916480 ----a-w- c:\windows\system3210-09-10 43520 ----a-w- c:\windows\system32\licmgr102010-09-10 1469440 ------w- c:\windows\system3210-09-01 285824 ----a-w- c:\windows\system3210-08-31 1852800 ----a-w- c:\windows\system32\win322010-08-27 119808 ----a-w- c:\windows\system32\t22010-08-27 99840 ----a-w- c:\windows\system3210-08-26 5120 ----a-w- c:\windows\system32\xpsp42010-08-23 617472 ----a-w- c:\windows\system32\comctl322010-08-17 58880 ----a-w- c:\windows\system3207-01-31 29363680 -c--a-w- c:\program files\R-2.4.1-win322006-12-18 27301104 -c--a-w- c:\program files\chemsk10_============= FINISH: .59 =============== The attach and ark files are zipped and attached.thanks - bugboy Please download and run the traceroute utility will run a traceroute to the Malwarebytes update servers to see if it can find the connection issue, and then it will write it to a log, and open that log in Notepad when it is done.Please either save the log as a Text File and then attach it to a reply, or copy and paste it into a reply. Question - I am having the same issue (unable to update Malwarebytes) on a second laptop.Can I run traceroute on that laptop as well, or should I produce and show you the DDS, attach and ark files first?

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